by Getting it right for the customer seems obvious, doesn’t it? But it’s a muscle that we all need to keep working on, to create customer lifetime value.
So here is our showcase of the customer success content and case studies shared within our community, where we hear from leaders who move the customer to the centre and reap the retention benefits.
To give you a taste of this content, we’ve made the first case study below open access.
Want to look at the rest? Get in touch.
| Key speakers | Company | Case Studies |
|---|---|---|
| Nandini Basuthakur, CEO | Procurement Leaders | Pivoting to a More Powerful Relationship with Your Customer (open access) |
| Alex Farmer, VP Customer Success Kate Forgione, Co-Founder | Cognite Customer Success Network | Discover the fundamentals of customer success |
| Shannon Hamer, COO | YourKeys (part of Zoopla) | YourKeys playbook for next level customer success |
| Nick Blunden, President Alix Fenoll-Wattinne, CEO Richard Butterworth, Commercial Director | Business of Fashion Customer Success Network Chemical Watch | Lightning Case Studies: Customer Success |
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