Latest Past Events

SubsClub: Measuring customer engagement

Topic: How should we measure customer engagement? Discussion points: - Define customer engagement and ways it can be measured- Why is it important e.g. retention, upsell, etc?- How can we […]

SubsClub: Retention

Folgate, Spitalfields 35-41 Folgate St, London

Topic: Retention We’ve been talking for some time about how to move from a traditional, yet outdated, renewals programme, into a net revenue retention (NRR) strategy. But, what are the […]