What if I told you everything you thought you knew about retention was wrong?
What if I told you, you need to rip up the renewal rule book and start again?
WARNING – that’s exactly what you need to do, and our latest masterclass “Unlocking Recurring Revenues with Net Revenue Retention” outlines every step to help you make that happen.
Working alongside Shannon Hamer, now COO at YourKeys (part of Zoopla) and ex FT, and drawing upon our own extensive research, we have created a play book of best in class Net Revenue Retention strategies.
This content is available as an on-demand video, with corresponding deck for all Substribe members.
To give non-members a taster of the sheer scale of what we’re proposing, here’s a short clip where Shannon and I de-brief post masterclass and review what we found the biggest take-aways to be.
Retention might be fine, but if you’re actually not thinking about how you are growing alongside your customers, how you’re exposing them to other parts of your business, and increasing the value that they’re getting from you, eventually they will stagnate, so it’s pretty short sighted.”Shannon Hamer, COO, Yourkeys (part of Zoopla)