Substribe
unlocking enterprise value with recurring revenues
Topic: Retention We’ve been talking for some time about how to move from a traditional, yet outdated, renewals programme, into a net revenue retention (NRR) strategy. But, what are the key steps you need to take? At this SubsClub, key discussion points will include: - How to assess your situation - How to identify critical […]
We're excited to have Ellie O'Connor, Associate Director of UX at S&P Global share how they have made a breakthrough, not just on defining a product engagement score but making it actionable. Interested to find out how you can join and attend? Contact us today by emailing steve@substribe.co for more details
Product engagement scoring is a hot topic. Why? B2B subscription companies offer a multitude of products/features, sometimes 100’s, to different segments of customers and sliced again at persona/use case level. All with the aim to retain and grow accounts. Lots of data is being collected, usually around consumption, with the peaks tending to drive yet […]
This one is sharing how to rocket retention. We’ll be opening the floor to get the latest insights about what’s working and being tested. You’ll be hearing from leading subscription businesses. Previous sessions have included directors from Fastmarkets, FT Specialist, Ascential, LexisNexis, The Lawyer, CRU, S&P Global, Business of Fashion.
A meeting for senior b2b subscription leaders to exchange ideas and consider how to rocket retention. During this session we have a case study about a turnaround. Off the record. And we continue to progress the model/framework for rocket retention.
Annual subscriptions - problems take a long time to emerge, and longer to solve. How do you turn things around most effectively? How do you control the narrative to convince your peers you know what to do? What results can you expect to achieve, to manage expectations? Analyst interaction is used to improve revenue retention […]
Using the analyst lever was the critical lever in the off record turn around case study earlier in the year, in the next collaborative session the expert network co-created the optimal approach, and in this final session of the year, the group refined the playbook to optimise the use of this highly effective retention lever.
b2b information companies setting their sights on being like software as a service have a better chance of becoming data as a service. It's in their DNA. But it's no slam dunk. Challenges range from figuring out the value for customers, how to leverage existing resources, and pricing strategy. But getting it right is rocket […]
SubsClub: Leaders in b2b subscriptions learn from each other and make meaningful connections. Discussions are framed around the Substribe performance matrix to consider how to protect and grow the installed subscriber base. Conversations are off the record. Substribe After Hours: After the focused discussion finishes at 5pm, we move to informal networking. Location: Borough/London
A pricing specialist walks us through her approach to pricing new products. Leading into discussions about pricing by use case. Some are already pricing this way. Others are exploring the approach. SubsClub: where leaders in b2b subscriptions learn from each other and make meaningful connections. Discussions are framed around the Substribe performance matrix to consider […]
Leaders in b2b subscriptions learn from each other and make meaningful connections. Using the Substribe performance framework, co-created by b2b subscription leaders, we consider how to protect and grow the installed subscriber base. After the focused discussion finishes at 5pm, we move to socialising at Substribe lates. Location: Borough/London
Network, unpick pressing challenges, and progress ideas with fellow b2b subscription leaders in product, pricing, strategy, and commercial functions.
