In this SubsLab Richard shares the key components to a successful product strategy (31:16 mins).
SubsLab#3: Tony Jaros, Chief Product Officer, SiriusDecisions
In this SubsLab Tony shares the key components of a product lifecycle (27:29 mins)
Masterclass: Retention Part 4 creating a plan of action
Masterclass series on Retention: unlocking net recurring revenue
PART 4/4 (11:09 mins)
Masterclass: Retention Part 3 identifying critical improvements
Masterclass series on Retention: unlocking net recurring revenue
PART 3/4 (32:55 mins)
Masterclass: Retention Part 2 identifying critical gaps
Masterclass series on Retention: unlocking net recurring revenue
PART 2/4 (12:42 mins)
Masterclass: Retention Part 1 assessing your situation
Masterclass series on Retention: unlocking net recurring revenue
PART 1/4 (28:20 mins)
SubsLab#2: Steve Budd, Co-founder, Substribe
Steve shares the five steps to follow when developing new product – putting price front and centre.
SubsLab#2: Ben Oakshott, Commercial Director, The Lawyer
Ben takes us through a pricing case study of how The Lawyer transformed it’s model from free to high value subscriptions within 5 years.
SubsLab#2: Karen Prevezer, Head of Pricing & Packaging, LexisNexis
Karen shares principles of subscription pricing she pursues in her role at LexisNexis.
SubsLab#1: David Warren, Principal, Subscribed Strategy Group, Zuora
David shares trends that decode the success of high performance subscription teams.
SubsLab#1: Iain Noakes, Former VP, The Economist
Iain explores effective ways to improve customer journey insights. He shares best practices including how to challenge perceptions and using iterative processes to improve performance.
SubsLab#1: Shannon Hamer, COO, Yourkeys
Shannon shares her playbook for next level customer success and puts a spotlight on the must-dos and watch-outs, based on years of experience in commercial customer success roles.
Substribe Summit 2020 Five Takeaways
Substribe founders Andy Burden and Steve Budd share their five takeaways from Substribe Summit 2020.
Substribe Summit 2020 Megatrends Panel
Four ground breaking leaders in the b2b subscription economy help us reframe Covid as an opportunity to reboot, rethink and remodel our businesses.
Substribe Summit 2020 Lightning Case Studies: Customer Success
Quick fire case studies from Nick Blunden, President, Business of Fashion; Alix Fenoll-Wattinne, Customer Success Network and Richard Butterworth, Commercial Director, Chemical Watch.
Substribe Summit 2020 Expert Guide: Customer Success
Discover the fundamentals of customer success with experts Alex Farmer, VP Customer Success, Cognite and Kate Forgione, Co-Founder, Customer Success Network.
Substribe Summit 2020 Q&A: Pricing Optimisation
Q&A with pricing expert Patrick Campbell, Founder & CEO, ProfitWell.
Substribe Summit 2020 Lightning Case Studies: Pricing Optimisation
The journey to six figure subscriptions with Ben Wood, MD, Infopro Digital; Ellen Bennett, Publishing Director, Faversham House; Zen Jelenje, Pricing & Strategy Director, Elsevier Health
Substribe Summit 2020 Expert Guide: Pricing Optimisation
Discover the fundamentals of b2b subscription pricing with expert David Smith, Partner, Simon-Kucher.
Substribe Summit 2020 SubsLab: Pricing Optimisation
Rory Brown, Founder & CEO, AgriBriefing explains how he would approach a pricing strategy review.
Substribe Summit 2020 Lightning Case Studies: Product Innovation
Building product that delivers valuable customer outcomes with
Mitali Mookerjee, Managing Director, Publish Interactive (Chair); Daniel Gorringe, Product Director, Wilmington Healthcare; Stuart Sumner, Editorial Director, Delta – Incisive Media; Victoria Mellor, CEO, Kademy
Substribe Summit 2020 Expert Guide: Product Innovation
Discover the fundamentals of building a must-have product with Ashley Friedlein, Founder & CEO, Guild and Laura McQueen, MD, Leaders in Sport
Substribe Summit 2020 Keynote: Stephen Millard & Anthony Rose
Using pricing as your ultimate exchange rate for value – Stephen Millard, Chief Platform Officer, Notion
How to make a disruptive product that customers want – Anthony Rose, Founder & CEO, SeedLegals
Substribe Summit 2020 Keynote: Tara Lajumoke & Nandini Basuthakur
Innovate now to thrive in the future – Tara Lajumoke, MD – FT Strategies
Pivoting to a more powerful relationship with your customer – Nandini Basuthakur, CEO, Procurement Leaders
Substribe Summit 2020: Welcome
Substribe founders Andy and Steve reveal exclusive metrics and trends in b2b subscriptions.
Webinar: B2B Guide to Must Have Memberships
In this webinar we explore why memberships should be on the roadmap for many b2b companies, and provide guidance on how to plan, build and scale your own.
Webinar: How B2B Customer Needs are Changing
In this session, we are welcoming a panel of b2b subscribers of media and information services to share their perspectives, in light of the pandemic. They will explain how their needs are changing, and how b2b suppliers can best interact with them to solve meaningful problems.
Webinar: How B2B Subscription Companies are Responding to the Covid Challenge
Hear how businesses are responding to the challenge of supporting their subscribers/members through the crisis and what mitigation techniques they are using to maintain recurring revenues. Plus hear if a subscriptions pivot is a quick-fix for companies where recurring revenues aren’t the core focus.