In this SubsLab Richard shares the key components to a successful product strategy (31:16 mins).
SubsLab#3: Tony Jaros, Chief Product Officer, SiriusDecisions
In this SubsLab Tony shares the key components of a product lifecycle (27:29 mins)
SubsLab#2: Steve Budd, Co-founder, Substribe
Steve shares the five steps to follow when developing new product – putting price front and centre.
SubsLab#2: Ben Oakshott, Commercial Director, The Lawyer
Ben takes us through a pricing case study of how The Lawyer transformed it’s model from free to high value subscriptions within 5 years.
SubsLab#2: Karen Prevezer, Head of Pricing & Packaging, LexisNexis
Karen shares principles of subscription pricing she pursues in her role at LexisNexis.
SubsLab#1: David Warren, Principal, Subscribed Strategy Group, Zuora
David shares trends that decode the success of high performance subscription teams.
SubsLab#1: Iain Noakes, Former VP, The Economist
Iain explores effective ways to improve customer journey insights. He shares best practices including how to challenge perceptions and using iterative processes to improve performance.
SubsLab#1: Shannon Hamer, COO, Yourkeys
Shannon shares her playbook for next level customer success and puts a spotlight on the must-dos and watch-outs, based on years of experience in commercial customer success roles.