SubsLab

In this SubsLab Richard shares the key components to a successful product strategy (31:16 mins).

In this SubsLab Tony shares the key components of a product lifecycle (27:29 mins)

Steve shares the five steps to follow when developing new product – putting price front and centre.

Ben takes us through a pricing case study of how The Lawyer transformed it’s model from free to high value subscriptions within 5 years.

Karen shares principles of subscription pricing she pursues in her role at LexisNexis.

David shares trends that decode the success of high performance subscription teams.

Iain explores effective ways to improve customer journey insights. He shares best practices including how to challenge perceptions and using iterative processes to improve performance.

Shannon shares her playbook for next level customer success and puts a spotlight on the must-dos and watch-outs, based on years of experience in commercial customer success roles.