by on Part 3 of 4: What does good look like? How to identify critical improvements
Using the Customer Lifecycle model, we focus your activity and metrics to ensure optimal performance through each stage. We share innovative org design, to unlock NRR performance.
We segment the personas within an enterprise, creating value metrics based on hundreds of hours of b2b customer research – meaning that your teams have a better chance of driving meaningful experiences that will impact value and retention. Included, is a proven framework for strategic negotiation, to reinforce and build account growth.
