SubsClub: Rocket Retention
Fora Borough, LondonThis one is sharing how to rocket retention. We’ll be opening the floor to get the latest insights about what’s working and being tested. You’ll be hearing from leading subscription […]
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SubsClub: How to identify customer must have moments that impact retention
London, UKProduct engagement scoring is a hot topic. Why? B2B subscription companies offer a multitude of products/features, sometimes 100’s, to different segments of customers and sliced again at persona/use case level. All with the aim to retain and grow accounts. Lots of data is being collected, usually around consumption, with the peaks tending to drive yet […]
Free
SubsLab #4: product engagement score
Virtual / digitalWe're excited to have Ellie O'Connor, Associate Director of UX at S&P Global share how they have made a breakthrough, not just on defining a product engagement score but making it actionable. Interested to find out how you can join and attend? Contact us today by emailing steve@substribe.co for more details
Free
